Voice phishing crime has been recognized as a representative crime that infringes on the economy of the common people. However, recently, thanks to the development of communication and financial technology, we can see that the methods are becoming more and more sophisticated. Voice phishing, which first occurred in 2006, is now causing crimes targeting the entire population and the amount of damage is on the rise.

  Moreover, with new technologies and non-face-to-face authentication services, it is clear that voice phishing crimes are evolving further. Therefore, this study aims to establish step-by-step supplementary measures for voice phishing crimes due to advanced, intelligent, and advanced technology, as well as preventive and damage relief checks.

  In response, we diagnosed the problems of the current voice phishing crime and sought countermeasures through interviews with working-level officials from various fields, including the government departments, the Financial Supervisory Service and the Financial Services Commission, the National Police Agency and the Prosecution Service, the Korea Communications Commission, and the Ministry of Science and ICT.

  In particular, with the help of the Financial Supervisory Service and the National Police Agency, he helped conduct empirical research with the support of the latest statistics and cases related to voice phishing crimes. In addition, I received a lot of help in conducting this study with the advice of prosecutors and lawyers related to voice phishing crimes. With the help of many experts and practitioners, we tried to understand the step-by-step method of voice phishing crimes as much as possible and analyze the means by crime type, such as crime methods and victim characteristics.

  Furthermore, we focused on diagnosing the government's measures and presenting implications for damage relief. Based on the results of this study, we hope that voice phishing crimes will no longer take root and contribute to the development and dissemination of technologies for the Fourth Industrial Revolution that can be used with confidence, hoping to establish preemptive preventive measures and use them in the research results of securing evidence and tracking criminals.